Privacy Policy

Last updated: 10.07.2026

This Privacy Policy explains how Elivio (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit https://eliv.io or contact us. We are committed to protecting your privacy and handling your data in line with the EU General Data Protection Regulation (GDPR).

Who we are

The data controller responsible for your personal data is:

KrisViConsult Ltd. (trading as Elivio)
St. Momina Salza #11, Aksakovo, Varna, PC 9154, Bulgaria
Company No. (ЕИК): 207664333
Email: office@eliv.io
Phone: +359 895 035 405

If you have any questions about this policy or your data, contact us at office@eliv.io.

What data we collect

We only collect data you give us or that is generated automatically when you use our site.

Information you give us

When you fill in our contact form or request a call, we collect your name, email address, and any details you include in your message.
When you book a call through our scheduling tool, we collect your name, email, and the meeting details you provide.
When you subscribe to our newsletter or emails, we collect your email address (and name, if provided).

Information collected automatically

Your IP address, browser type, device information, and pages viewed.
Cookies and similar technologies used for analytics and advertising (see “Cookies and tracking” below).

How we use your data

We use your personal data to:

Respond to your enquiries and provide our podcast production services.
Schedule and manage calls and communication with you.
Send you marketing emails and updates, where you have agreed to receive them.
Measure and improve the performance of our website.
Run and optimize advertising campaigns.

Legal bases (GDPR)

We process your data based on your consent (e.g. marketing emails, non-essential cookies), our legitimate interests (e.g. responding to enquiries, improving our site), and, where relevant, to take steps at your request before entering into a contract.

Cookies and tracking

Our website uses cookies and third-party tracking technologies to understand how visitors use the site and to deliver relevant advertising. These include:

Google Analytics — to measure website traffic and usage (Google LLC).
Meta Pixel (Facebook/Instagram) — to measure and target advertising campaigns (Meta Platforms, Inc.).
Klaviyo — to manage email marketing and understand engagement (Klaviyo, Inc.).

Non-essential cookies (analytics and advertising) are only set where you have given consent through our cookie banner. You can withdraw or change your cookie preferences at any time, and you can also control cookies through your browser settings.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, scheduling calendars, social media). Embedded content from other websites behaves as if you had visited that website directly. These third parties may collect data about you, use cookies, and monitor your interaction with the embedded content.

Who we share your data with

We do not sell your personal data. We share it only with trusted service providers who help us operate our business, including:

Our website hosting provider.
Analytics and advertising platforms (Google, Meta).
Our email marketing provider (Klaviyo).
Our scheduling/booking tool.

These providers only process your data on our instructions and are bound by their own data protection obligations.

International transfers

Some of these providers are based outside the European Economic Area (e.g. in the United States). Where data is transferred internationally, it is protected by appropriate safeguards such as the EU Standard Contractual Clauses or equivalent mechanisms.

How long we keep your data

Enquiry and contact data — for as long as needed to respond and manage our relationship with you.
Marketing data — until you unsubscribe or ask us to delete it.
Analytics data — for the retention period set in our analytics tools.

Your rights

Under the GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict certain processing.
Withdraw consent at any time (e.g. unsubscribe from emails).
Request a copy of your data in a portable format.

To exercise any of these rights, email us at office@eliv.io. You also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP / КЗЛД) at cpdp.bg.

Children’s privacy

Our website and services are not directed at children under 16, and we do not knowingly collect data from them.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.

Contact

For any questions about this Privacy Policy or how we handle your data:

Elivio (KrisViConsult Ltd.)
Email: office@eliv.io
Phone: +359 895 035 405